Bayside Council takes its privacy obligations seriously.

Personal information is the information we hold which is identifiable as being about you. The collection, use and disclosure of your personal information is regulated by the Information Protection Principles under the Privacy and Personal Information Protection Act 1998. You can find more information about your privacy rights on the Information and Privacy Commission website.

This site is owned and operated by Bayside Council using software licensed from Social Pinpoint.

For details on how Council collects and protects your personal information, refer to the Privacy Policy below. For details on how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.


Bayside Council’s Privacy Policy


What personal information do we collect?

We collect personal information provided by you when you register to use this site. This includes your email address and demographic information provided by you on the registration form. Please note that you can browse any publicly accessible sections of this website completely anonymously without signing up.

We also collect information from your interaction with us through this website. This includes responses to surveys, comments on discussion forums, and other engagement opportunities.

Have Your Say Bayside also collects information for statistical and system administration purposes. This includes:

  • Your server (or IP) address
  • The date and time you visit our site
  • The pages that you access within the site, including how long you spend on each page
  • Your route through the site (the journey of pages and other content that you visit)
  • The operating system you are using
  • Any documents, images or videos that you download from the service
  • Your rough geographic location
  • The language of your browser
  • Your internet service provider
  • The type of browser and version you are using


To the extent that this data could make you identifiable, the Council will not attempt to identify individuals from the records the server automatically generates unless necessary to investigate a breach of law or regulation.


How do we use the information we collect?

We collect personal information to:

  • Administer the site and manage your account
  • Analyse and interpret it to help meet our objectives and obligations
  • Communicate information to you about engagement opportunities, events and other initiatives
  • Respond to enquiries and otherwise engage with stakeholders
  • Identify when you sign into your account
  • Send you newsletters and information, but only when you have agreed to us sending you this information or when the information is necessary to assist with the administration of the site
  • Respond to queries that you have contacted us about
  • Attribute content that you post on the site to you
  • Analyse the use of the site to inform ongoing improvements and enhancements
  • Inform policy decisions by the Council; and
  • For any other purposes that we indicate to you when we request your personal information.


Publicly available information is limited to your screen name and any comments you leave under that name in the publicly visible forums on the site.

Note: We strongly recommend the use of an anonymous screen name.

Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.


Privacy Statement

Please note all submissions received by Council are not confidential and may be made available to the public through the Government Information (Public Access) Act 2009. If you wish to be contacted prior to the release of your submission, please indicate whether the submission is made ‘in confidence’. By making a submission you agree to this privacy policy.


External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites, and we suggest you review the privacy policies of those websites before using them.


Security

Council ensures information about you is managed in line with the Australian Privacy Act 1988. While no online service is completely secure, we work hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.


Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have the following rights with respect to your personal data:

  • To access your personal data and rectify any inaccuracies within that personal data
  • To request the erasure of your personal data residing with us
  • To request your personal data in a portable, machine-readable format
  • To withdraw your consent to our processing of your personal data.


If you wish to contact us with a request relating to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information, and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.


Google Analytics

Council uses the Google Analytics web analytics service on this site.

For more information, see:


More Information

For further information about our privacy policy and related information practices, to access or correct your personal information, or make a complaint, please contact us at haveyoursay@bayside.nsw.gov.au.